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Public service - THE service

When you deliver a superb service, either as a public sector organisation or voluntary organisation, there'll come a time when you need more money. Follow some of these hints to approach the right people, say the right things, and make your priority their priority. My web site is http://Minney.org

Monday, 13 April 2009

What sort of person are you?

THIS PAGE HAS MOVED TO http://minney.org/node/122
When you have a hammer, everything looks like a nail (but it isn't!)
By now, just about everyone has a Myers-Briggs profile, and probably a whole lot of other profiles too.  We've learnt that not only are other people different but that other people's styles can complement our own - round out the square bits in our own personality giving the team a smoother ride.
But how does this affect how we communicate with people (and I'm thinking particularly about the difficult interface between front-line care professionals and managers/ strategists/ budget holders)?
Sould you like a sure-fire way of both understanding, and being understood, by "the other side"?  I'm not promising you'll always get your way, but with understanding on both sides, a third way can be agreed with the best of each and something better.
So what's the secret?
Well, the "how" of engaging with care professionals will follow a more comprehensive exploration of what engagement is really about.  In simple terms, 'know your enemy' - there's no point in me explaining in detail how to cut with a saw when your requirement is to staple bits of paper together.
Posted by HugoM at 21:45

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About Me

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HugoM
Durham, United Kingdom
I've been a succesful salesperson for 14 years, and I'm used to finding people's and organisations' real priorities and influencing. I've initiated and managed service transformation nationally, regionally and locally in UK's National Health Service (NHS), provided the evidence used for national and local policy changes, and encouraged NHS Trusts to invest upwards of £32million in training and developing new roles based on my evidence. I also started the joint health and social care innovation group "champions of the future workforce" and advise public sector and voluntary sector initiatives on how to bid for funding
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